Support for the IT Manager

As the person responsible for your network’s operations—and its costs— you know better than anybody what can go wrong:

• System crashes
• Downed email
• Virus attacks
• Losing Internet access

When something goes wrong, you’re on the firing line.  You might have an IT person on staff or you may go outside for help.  But either way, CSE Technologies can be there for you.

Our ongoing support is probably the most efficient, cost-effective way to keep your system running smoothly…and you sleeping better at night.

In addition, we have a complete menu of support services to choose from so we can custom-tailor a support plan that fits both your budget and your network perfectly.  Check them out to see how you can rely on us and relax.

Fixed Cost Support

It’s a cliché in medicine — it costs a lot less to stay healthy than to get you better when you’re sick.  The same thing is true about your computer network.

An ongoing computer support program from CSE Technologies can keep your network running smoothly and trouble free.  And, equally important, by preventing trouble before it starts, it keeps your computer costs to a minimum. 

Even though we only have a part-time presence, your people — and you — have the confident feeling of having a full-time technical advisor on your side.

Our ongoing support computer support includes maintenance and monitoring of:

• Servers
• Backups
• Virus protection and firewall security
• Email//Internet
• Hardware and Software upgrades
• Help desk support for all your employees.

We have a series of ongoing support plans to choose from, one of them suits your size and needs perfectly.

Sanity Check

The CSE Technologies Technical Analysis

Think of it as your technology crystal ball

Are you getting the most from your technology dollars?  Are you spending too little?  Too much?  Our Needs Analysis will tell you all this… and more.

Our Needs Analysis is one of the finest tools you could ever hope for… a document focused on your system that helps you decide what you need, when you’ll need it and exactly how much it will cost. 

It’s a portrait of where your company is, where you want it to be, and recommendations as to the best, most efficient way technology can help you get there.

How your Needs Analysis is born.

Just as important as the hardware and software of your system are the people who use it. So we interview them in depth.  They’re the ones on the front lines dealing with your system on an ongoing basis.  We ask them a broad array of questions like:

• What do you really like about your system?
• What don’t you like about it?
• What problems do you have?
• Who are your customers?
• How do you communicate with them?

The result is the answers to crucial questions you may have and to some you may not even have thought of.

A Generation IX Needs Analysis doesn’t just guess your company’s future.  It helps you create it.  To learn more about how our Needs Analysis can help you, contact us.  

One Call Does it All

The best way to deal with your computer system?  Put CSE Technologies on your speed dial.  Then, no matter what your need, you know it can be handled by just pushing a button.

That’s because at CSE Technologies we offer the broadest possible array of computer services…just about any support you may require.   Just pick and choose.

• Ongoing support – regularly scheduled programs from 1 to 5 days per week depending on your needs.
• Help desk support, 8:30am-5:30pm Monday- Friday
• Network design and architecture
• Internet access
• Hardware and software sales & support
• Executive & staff training
• Web design and new media services
• Remote support and troubleshooting
• Assessment of your computer needs